Signal log.

Veeva's Falcon and Vault AI deepen workflow automation across life sciences, embedding structured agentic operations (P4 structural verbs) into its durable CRM/ITSM-style records platform. However, management's guidance that AI revenues remain immaterial in FY2027 tempers near-term monetization signal, keeping confidence moderate.

The Pax8/inforcer partnership explicitly targets Microsoft 365 governance, security, and "Copilot Readiness" — reinforcing Microsoft's role as the permissions/identity and records substrate for SMB customers managed by MSPs. Standardizing and securing M365 at scale deepens the ownership and permissions control plane (P3) that makes Microsoft the agent-infrastructure backbone for this segment.

Pega's new Agentic AI Suite in Infinity 26 extends its structured workflow/case-management platform with named operational verbs (case completion, blueprint AI, customer engagement orchestration), reinforcing its role as the structured-verb control plane for enterprise automation agents. Predictable AI pricing tied to completed cases (not tokens) further entrenches the case/record as the unit of agentic work — a direct P4/P2 signal.

Blueprint is an application design tool that models structured workflows and verbs for Pegasystems' ITSM/CRM/BPM platform — accelerating sales cycles signals growing enterprise demand for Pega's structured, verb-driven automation substrate. Faster adoption of the tool that defines process logic (structural verbs, state machines) directly supports Pega's role as an agent-economy SoR platform.

Pegasystems is an ITSM/workflow platform with deeply modelled structural verbs (case management, BPM, decisioning), and Wedbush citing faster agentic AI deployments driven by legacy modernization directly supports the thesis that SoR platforms with named API verbs and state machines become the agent control plane. Accelerating customer adoption of agentic AI on PEGA's substrate is a clear pillar-positive signal.

AvidXchange's AP automation integration into the Workday Marketplace deepens Workday's structural verb coverage (payment, supplier management, AP workflows) as named, machine-invocable operations within Workday's ERP ecosystem — reinforcing Workday as the durable SoR substrate for financial records and agent-executable actions. This expands the ecosystem of structured, API-driven operations anchored to Workday's records layer.

Salesforce adding usage-based billing to Agentforce directly monetizes the agent SKU on top of its existing CRM records substrate, confirming the thesis that SoR incumbents can compound revenue by selling agent consumption on their owned records. This aligns with the thesis watch item on NOW/CRM/WDAY agent ARR mix.

Flosum's Agentic DevOps platform addresses release management and governance for Salesforce Agentforce deployments at scale, reinforcing that Salesforce's records-rich platform (with named structural operations like release, deploy, govern) is becoming the control plane for autonomous agent workflows. Enterprises moving Agentforce from pilot to production signals growing adoption of Salesforce as agent infrastructure substrate.

UCB consolidating global pharmacovigilance onto a single Veeva Safety Suite platform exemplifies the SoR thesis: regulated safety case records (adverse events, submissions, audit trails) are being centralized on a durable, structured platform. This deepens Veeva's role as the system of record for life sciences safety data, a highly compliance-driven, records-rich domain.

Workday expanding its HRIS/finance SoR footprint in Canada's public sector directly reinforces its role as a durable records platform (people records, payroll, financials) for regulated, compliance-heavy government entities — a high-trust, high-auditability context that maps precisely to the thesis's "Federal/regulated SoR" and "HRIS/payroll" buckets. The framing of modernizing HR and finance "for an AI-powered future" signals customers are consolidating onto Workday as agent-ready infrastructure.

Workday expanding into Canadian public sector (municipalities and hospitals) grows its footprint of durable HRIS/ERP records — people, payroll, and finance records that are core SoR substrates. Public sector wins deepen the regulated/government SoR moat (Bucket 10) and add high-retention customer cohorts with rich structured records.